Reduce Property Crime by 20%
Determine Customer Service Rating
Reduce Time to Hire by 50%
Grow Park Attendance by 25%
Capture 100% of Sanitation Billing
Reduce Time for Property Assessments by 25%
FOCUS
We help your team learn to laser focus on a few strategic objectives.
URGENCY
All objectives specify date targets to increase urgency of completion.
ACCOUNTABILITY
Every objective has an owner & scorecard progress is reviewed weekly.
Local Government Performance Improvement Project
Stockbridge Georgia wanted their departments to establish and focus on clear goals and key results, develop a consistent way to track and measure goal achievement and they wanted each department to re-cast their vision, mission and values – to enhance teamwork and unity. They turned to InnerComm for help in making that happen. After initial training, workshops and coaching, Stockbridge now has in place specific, measurable and trackable objectives and key results that help drive the organization towards efficiency, cost savings and better effectiveness.
Your Hurdles Are Real
Vague progress, blurred lines, lack of focus, urgency & unclear goals.
We Help You Achieve
Set, measure, track & achieve big goals while improving teamwork & morale.
Everyone Wins
Services improve, efficiencies are gained & savings are realized.
What our clients say
“Before we started our performance management initiative, our departments had very few defined goals and even those were hard to quantify and track. Now, we have a simple system in place to document, clarify, measure and track important goals for Riverdale’s success.”
Scott Wood, City Manager, Riverdale Georgia
Before we started our performance management initiative, our departments had very few defined goals and even those were hard to quantify and track. Now, we have a simple system in place to document, clarify, measure and track important goals for Riverdale’s success.
InnerComm has greatly helped our county departments clarify purpose, set definable goals and then put a system in place that fosters results….we are now seeing a new culture emerge around performance, achievement and results. InnerComm did a great job for us.
InnerComm worked closely with me to revamp our community’s vision, mission, values and strategy; they helped lead staff and Council retreats and helped us implement an ongoing performance management process that is helping us achieve more of our key goals. Bill’s been a great help to us as we advance to the next level especially given the growth mode we are in as a community.
Bill and his team are helping us gain clarity on our key initiatives, set measurable milestones and put in place a consistent process to achieve important objectives & improve execution.